Frequently Asked Questions
Let’s face it. Dating can be difficult, stressful and even confusing. Not only does it eat away at your time, but finding the perfect man for you is like finding a needle in a haystack.Our experts will leave no stone unturned in our search for your ideal man. And we’ll make the authentic you so irresistible, he’ll be excited to take you out on a date!
Of course, you could leave love up to chance, but if you agree that finding your special someone is one of the most important things you can do in life, perhaps chance isn’t good enough.
You don’t leave the important things to chance, so hire us to find the man of your dreams!
Yes, you certainly CAN do all of this yourself IF you’re willing to spend 12+ hours a week sorting through profiles.
But it doesn’t end there! There’s an art to separating serious, compatible matches from the time wasters, players and creeps…
And of course, you’ll do all this hard work while knowing your chances of finding “The One” would be drastically higher if only you had an “outsider perspective” who knew how to present you in the very best light.
I mean if you really like doing things the hard way, you eventually might get lucky and find a guy!
Or, you could quickly discover a guy who’s perfect for you by using a team of experts (with thousands of hours of experience) to make sure every element of your search for the ideal man was just right..
Maybe you’re not in any hurry to meet The One, and you just prefer to just keep doing things your way. But if he slips out of your grasp forever while you carry on doing the same things that haven’t yet worked for you, that’s something you’ll simply have to live with because you thought "I can just do this myself."
This is completely up to you and the package you choose, but our clients tend to go on around 1 or 2 first dates per week, on average.
Although it can happen quickly, on average, it takes 12 first dates for our clients to meet someone special. We’re generally able to make this happen within just 3 months.
The #1 reason we lose clients is because we’ve introduced them to their ideal match. 79% of the women who work with us stop because they’ve met someone with whom they wish to pursue a serious relationship. We’ve also heard about dozens of marriages that our service made possible.
After working with thousands of clients since 2009, we’ve realized that your search for the man of your dreams cannot simply be boxed up into a predefined, one-size-fits-all package.
During your complimentary consultation session, we get to know you and what you’re looking for before presenting the exact solution that we’re confident is the best fit for your needs.
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We’ve successfully matched hundreds of women in the UK, and we can help you anywhere in the world as long as it makes sense for us to write for you in English.
Are you an expat living in a large city like Shanghai, Tokyo, Beijing, and Singapore? No problem.
Your profile is the foundation of who you are online, our commitment is to ensure that it represents The Real You.
We simply depict you as the wonderful woman you already are, and we place you in the most attractive light possible, making you irresistibly alluring to your ideal man.
It’s only possible because we get to know you and your personality like a close friend by asking all the right questions during our 60-90 minute conversation.
If you don’t feel like “got you” the first time with your profile, we work together with you until it describes you in just the right way.
In our customer satisfaction surveys, clients consistently tell us that the accuracy of their dating profiles and messages exceeded their expectations.
They will never know unless you tell them yourself.
Should you tell him? That’s up to you to decide. As long as the timing’s right, it’s very unlikely to impact the length or strength of your relationship with your man.
These are your dating accounts and you’re simply allowing us to access them. You can log in at any time and see all of the messages coming in and going out of your account.
You will like them because you are the one who ultimately decides who you want to meet and who you don’t.
Unlike many other matchmaking services, we do not believe in setting you up on blind dates. Your time is too valuable for that.
We do, of course, narrow the enormous pool of local men down to only the most interesting and attractive ones for you. Then, you simply give us a thumbs up or down on each of the matches in our refined list of candidates.
This approval step can be completed either before we send them an email or after they respond. That’s up to you.
Generally, we’ll have you all set up on 2 to 4 dating sites within about a week. However, there are a few approval steps that require your input, and if there are delays on your end, it can take a bit longer. It’s rare, though, that we aren’t messaging men you really like within 10-14 days of your signup date.
Generally speaking, your account manager will be a female and your writer will be a male. We’ve found this to be the optimal way to ensure that we get both a male and a female perspective on everything we do for you.
You only have one single point of contact: your personal online matchmaking expert.
This expert really gets to know you and you communicate with her only by email and over the phone. She works together with your professional dating writer to ensure your success on all dating sites and, ultimately, make sure you’re thrilled with the results.
Yes, around 1 out of 10 clients prefer to handle the back and forth emails themselves. We’ll simply get top-quality matches eagerly sending you messages and you can take it from there.
It’s highly unlikely. Because we have systems in place that prevent this, the only way this can happen is if he changes his username or has different usernames on two different sites.
We could not overstate the importance of strict confidentiality, and everyone on our team is bound by a Nondisclosure Agreement. We’ll never reveal personal information such as your last name or phone number without your explicit permission.
The credit card transaction will appear as “Vida,” which is virtually impossible to connect to our company without additional information.
No one will ever find out you hired us unless you make the decision to tell them.
No, it’s completely month to month and we don’t have any cancellation fees or other hidden charges. You can cancel at any time and you won’t be billed again.
Simply give us one month to show you we can set up great dates and introduce you to your ideal man. If the value we’re providing doesn’t greatly exceed the price you’re paying, you don’t need to continue.
However, more than half of our female clients come to us via word of mouth referrals, and on average, every woman we get into a relationship refers 1.7 others to us.
When you meet someone through our service, the chances are you’ll refer at least one friend by sharing your success story. And we’ll work hard and smart to make sure that happens for you like it does for 73% of our clients!